For detailed contacts in other cities, visit http://www.netbynet.ru/about/contact .
WiFire hotline, how to write to support?
NETBYNET provider support service specialists will help you to solve all the arisen problems connected to the connection of new services, and also will render competent technical support on broadband Internet access, fixed and mobile communication services, and also cable TV provided by the provider.
NETBYNET hotline phone numbers for connecting individuals:
NETBYNET technical support phone numbers for subscribers in Moscow and the Moscow region:
Dedicated support line for Klin subscribers:
Dedicated support line for subscribers in the city of Dubna:
Support service operates 24 hours a day and seven days a week. Calls are charged according to the tariffs of telecommunications operators.
NETBYNET is a high-speed fixed-line operator providing services in Moscow and the Moscow region. Its range of services includes mobile communications, broadband Internet access, cable and digital television. The company works with individuals under the "Wifire" brand. For corporate clients there is also an opportunity to use the company's services as a virtual hosting.
Have you noticed a mistake? Invalid phone number? Let us know and we will fix it as soon as possible.
In this article we will find out whether there is a hotline Vaifair, what phone numbers can be reached? How to send an appeal online?
How to write to the support service WiFire?
In WiFire have provided that if you have difficulties with the connection, subscribers will contact by phone and online. To this end, there is a tab "Help" in the personal account. Going to the section, users are invited to fill out a feedback form, specifying the cause and details. Specify what happened and technical support specialists will try to answer promptly. Specify only correct and reliable information.
In addition, the support service has compiled a list of answers to the most concerning topics. It is not necessary to contact the experts, you can read the information yourself. Detailed answers are presented in the section "Subscriber Information" – .
You can write to support service through social networks and .
Vayfaer number
Technical support service for the current users of MEGAFON NETBYNET WIFIRE Internet and Digital TV tel. 8 800 550 88 88.
If you are already the subscriber of MEGAFON NETBYNET WIFIRE network and you have technical or financial questions regarding the operation of Internet and Digital TV, please, address to the technical support service.
Customer support service works round the clock.
Addresses connected
to MegaFon NetByNet WiFiRE network
in the Moscow region
View tariffs in Novoe Grishino settlement
13 G.G. Koroleva Str, 14 G.G. Koroleva Str, 15 G.G. Koroleva Str, 16 G.G. Koroleva Str, 17 G.G. Koroleva Str, 17a Ryabinovaya Str, 1
See tariffs in Rybnoye settlement
Rybnoe village, 12 Rybnoe village, 14 Rybnoe village, 15 Rybnoe village, 8 Rybnoe village, 9 Rybnoe
Look tariffs in Senezh village
Zentralnaya (Senezh) Ul, 1 Tsentralnaya (Senezh) Ul, 1k(obs) Tsentralnaya (Senezh) Ul, 2 Tsentralnaya (Senezh) Ul, 2A Tsentralnaya (Senezh) Ul, 4 Tsentralnaya (Senezh) Ul, 4k1 Tsentralnaya (Senezh) Ul, 4k2 Tsentralnaya (Senezh) Ul, 4k3 Tsentralnaya (Senezh) Ul, 4k4 Tsentralnaya (Senezh) Ul, 6 Tsentralnaya (Senezh) Ul, 7
See rates in Telmana settlement
Telmana Str., 1 Telmana Str., 10 Telmana Str., 11 Telmana Str., 12 Telmana Str., 13 Telmana Str., 14 Telmana Str., 16 Telmana Str., 17 Telmana Str., 18 Telmana Str., 19 Telmana Str., 2 Telmana Str., 20 Telmana Str, 21 Telmana Str., 22 Telmana Str., 23 Telmana Str., 25 Telmana Str., 26 Telmana Str., 27 Telmana Str., 3 Telmana Str., 4 Telmana Str., 5 Telmana Str., 6 Telmana Str., 7 Telmana Str., 8 Telmana Str., 9
See rates in Tchaikovsky settlement
Tchaikovsky village, 10 Tchaikovsky village, 11 Tchaikovsky village, 12 Tchaikovsky village, 13 Tchaikovsky village, 14 Tchaikovsky village, 15 Tchaikovsky village, 17 Tchaikovsky village, 18 Tchaikovsky village, 19 Tchaikovsky village, 20 Tchaikovsky village, 21 Tchaikovsky village, 23 Tchaikovsky village, 24 Tchaikovsky village, 25 Tchaikovsky village, 9A
Look tariffs in Gorshkovo village
Gorshkovo (der) 10 Gorshkovo (der) 41 Gorshkovo (der) 5 Gorshkovo (der) 53
View tariffs in Dubrovki d.o.o.
Dubrovky v/h, 10 Dubrovky v/h, 12 Dubrovky v/h, 13 Dubrovky str, 71 Dubrovky str, 72 Dubrovky str, 76
See rates in Kostino village
View tariffs in village Lozhki
Spoons (HF), 1 Spoons (HF), 2 Spoons (HF), 3 Spoons (HF), 4 Spoons (HF), 5 Spoons (HF), 58 Spoons (HF), 6 Spoons (HF), 7 Spoons (HF), 70 Spoons (HF), 8 Spoons village, 1 Spoons village, 10 Spoons village, 2 Spoons village, 3 Spoons village, 4 Spoons village, 5 Spoons village, 8 Spoons village, 9
When is help needed?
Emerging problems can cause difficulties for subscribers when watching TV, connecting to the Internet, etc.
That's why Netbynet technical support was specially created to help customers to understand all the difficulties.
You don't know how to enter your personal cabinet, how to pay, find out the tariff, connect, find out the coverage area, can't set up your equipment?
Contact the contact center in any way you can.
About company
Wifire is a federal communications operator, part of Megafon. The company conducts Internet, telephony, digital and interactive television in homes. Also provides mobile Internet access on technology 4G LTE. It is present in several regions of Russia: Moscow, St. Petersburg, Belgorod, Kaliningrad, Rostov, Lipetsk, Murmansk regions, Krasnodar Krai.
Legal entities company provides services of virtual hosting, placement of equipment on the territory of the operator.
Consider other ways of communication with the company: official website, personal cabinet, social networks, mobile application.
The site .
Here you will find all the necessary information on services: rates for home and mobile Internet and television, phone numbers for each city, where the company is present.
To open an online chat with a consultant, click on the orange email button in the lower right corner. Enter your name and your question. Check the "I agree to the processing of personal data" box and click "Start a dialog.
If the site has identified your location incorrectly, select your city manually in the top left menu. The page will reload and show your location on the map.
Enter your account number and the amount to be paid. Click on "Pay.
You can pay for Internet and TV in several ways: any bank card, Qiwi Wallet, Elexnet and Yandex.Money. Cash can be paid in the terminals of these electronic purses, in ATMs of Sberbank and MKB, as well as in communication stores: MTS, Megafon and Svyaznoy.
Database with articles and instructions (setting up routers and set-top boxes, restoring a password from a personal account and much more):
Perhaps here you will find a solution to your problem, and do not have to call / write to technical support.
Social networks
In groups are open personal messages and comments under posts. Here they publish company news, information about tariffs.
Personal profile
Enter the phone number or the personal account in the first line. In the second line, enter your password. Click "Login".
In the office you can check the balance of personal account, pay for services without leaving your home, view the history of payments and charges, change rates, write to technical support.
Applications on Google Play and App Store
The personal account on the website has a mobile analog – an application for smartphones. You can download it on Android:
